Welcome to the Frequently Asked Questions (FAQ) page for Marigold Cottage. Our beautiful cottage is nestled in the picturesque town of Little Hartley in the stunning Blue Mountains. The cottage offers a peaceful retreat for families, pet owners, and guests with special needs. With breathtaking natural beauty and French-inspired modern farmhouse decor, Marigold Cottage is the perfect escape from the hustle and bustle of city life. This FAQ page aims to answer some of the most commonly asked questions about our property and the surrounding area, helping you easily plan your visit.
Our standard check-in time is 3:00 PM, while check-out is 10:00 AM. We understand that guests may have special circumstances requiring early or late check-outs. To be accommodating, we are flexible to extend a one-hour grace period for check-ins by 2:00 PM and check-outs until 11:00 AM, subject to availability and provided that there are no conflicting bookings. Please note that the availability of early check-ins or late check-outs is often known closer to the booking date.
Any variations to check-in or check-out times must be pre-arranged with the hosts and agreed upon prior to arrival. Under no circumstances should guests exceed the agreed booking window.
In cases where it is agreed that the check-out time exceeds one hour after 11:00 AM, an additional half-day booking cost will be incurred, and guests must leave the property by 2:00 PM. A full-day booking will be charged if guests check out after 2:00 PM. This policy ensures that our housekeeping staff has sufficient time to prepare the property for the next guests. If guests check-in before 2:00 PM, an additional half-day booking cost will be incurred. We appreciate your understanding and cooperation in this matter.
What are the bed arrangements at Marigold Cottage?
At Marigold Cottage, we want to ensure your stay is as comfortable as possible. We offer two options for Bedrooms 2 and 3: 2 king singles or 1 king bed to ensure we meet your needs. Bedroom 1 has one king bed, and Bedroom 4 is a queen sofa bed. Please note that these arrangements must be pre-arranged before your check-in, and we will be in touch to confirm these before check-in.